Last updated: May 2026
We collect your name, email, phone number, age, gender, and appointment details to provide our services. For education advisory, we may also collect academic scores and documents shared voluntarily.
Your data is used exclusively to: (a) schedule and confirm appointments, (b) communicate appointment reminders and updates, (c) improve our platform and services, and (d) comply with applicable law.
We use AES-256 encryption for stored data and TLS 1.3 for all data in transit. Our servers are hosted in India and comply with the IT Act, 2000 and the DPDP Act, 2023.
We do not sell, trade, or rent your personal information. Data is only shared with the specific doctor or counselor you book with, and with necessary third-party service providers (e.g., SMS/email delivery) under strict confidentiality agreements.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at privacy@apexmedicity.com.
We use essential cookies for session management and analytics cookies (with consent) to improve our services.
We may update this policy periodically. Significant changes will be communicated via email or a prominent notice on our website.
For privacy-related questions: privacy@apexmedicity.com | +91 98765 43210